Dave Chen leads Consumer Insights at Flipp, which includes the Market Research, UX Research, and Customer Experience teams. Dave and his team focus on bringing the objective voice of the consumer to Flipp’s strategy and product development efforts. Prior to Flipp, Dave honed his research and insights skills at small and large organizations across various industries, including General Mills, Nielsen, Miele, and Staples Canada. Dave looks forward to sharing his experience with both new and seasoned research professionals who are looking to drive greater impact, amplify their voice, and find a seat at the table.