Headshot of Taylor Kim. She has a medium-light skin tone, short straight dark hair, and is wearing a gray sweater.

Taylor Kim

Taylor Kim is a Senior Employee Experience Researcher at Shopify. Her research helps simplify the complexity in a workplace environment so that Talent (HR) can build high-impact experiences. She came to the field of UX research via Service Design; previously, she was a Service Innovation Manager at Mackenzie Investments. Taylor is a recovering triathlete, happily biking to find food instead of chasing medals.

Srishti MathurExperience Design ResearcherTarget
Tino KapetaneasSenior Manager, Product DesignFlipp
Headshots of Taylor Kim and Lisa Madokoro, plus copies of each headshot arranged in a two by two grid.
Play Video
As researchers, we are well versed in using research to build better products...more
Thursday, February 25, 2021
2:45 pm-3:20 pm
35:00 Min