As researchers, we are well versed in using research to build better products. What would happen if we used research to build better work places? Members of Shopify’s Employee Experience Research (EXR) team will share how the team came to be, speak to the similarities and differences between EXR and UXR, and illustrate how they directly help build Shopify’s environment today, and in anticipation of the future world of work, through a case study. The audience will take away how UXR skills can be translated to have impact in other disciplines, outside of digital products.
